FAQ
Isi form consign di website kami
- Product yang di terima meliputi Tas, Sepatu dan Accessories dari brand berikut brand berikut
- Pastikan product yang akan di consign dalam kondisi baik dan masi bisa di gunakan (tidak berjamur, tidak mengalami kerusakan yg menyebabkan tidak nyaman saat di pakai oleh pembeli)
- Apabila form consign sudah masuk system Le-Portier, owner akan menerima email confirmasi melalui email dan Le-Portier akan menghubungi dalam waktu H+2 untuk penjadwalan pickup. (Jika belum menerima email confirmasi, berarti form consign belum masuk ke dalam system Le-Portier. Dimohon juga untuk di cek di spam maupun promotions di inbox email.)
Barang akan di pick up
- Untuk area Surabaya menggunakan private porter
- Untuk area di luar Surabaya, Le-Portier menggunakan kerjasama dengan pihak DHL
- Bila tidak berkenan, bisa juga melalui dropoff sendiri ke alamat Le-Portier
- Pastikan barang yang akan di pick up dalam kondisi terpacking aman dan rapi. Le-Portier tidak bertanggung jawab atas kerusakan yang terjadi selama barang berada dalam proses pengiriman.
- FREE PICK UP semua lokasi di Indonesia hanya berlaku apabila product terjual melalui Le-portier.
Barang diproses untuk di jual dan di promote di media promosi Le-Portier
- Setelah barang diterima dan di authentikasi, Le-Portier akan mengirimkan email confirmasi berisi data lengkap barang beserta rekomendasi harga pasaran
- Barang dititipkan di Le-Portier secara exclusive minimum 3 bulan
Barang terjual
- Dana akan masuk pada rekening owner setelah product terjual dalam kurun waktu H+7 terhitung pada saat product di terima oleh buyer kami
- Transfer dana akan diproses sesuai dengan nomor rekening yang tercantum pada list form pada saat pengisian form consign di website Le-Portier (hanya menerima rekening BCA dan Mandiri)
- Apabila terdapat perubahan data rekening, mohon confirmasikan kembali melalui email ke [email protected] dengan subject (Revisi Nomor Account Bank)
Product yang anda titip jualkan pada kami berlaku sistem komisi sebagai berikut:
Price yang ada di website kami merupakan harga yang telah di sepakati antara Owner dan Le-portier.
Rekomendasi harga pasaran dari Le-Portier berdasarkan hal-hal berikut:
- Kondisi pada saat product diterima
- Kelengkapan product mulai dari Box, Strap, Authentic Card, Tag, Booklet, dll
- Ketersediaan product yang ada di pasaran (rare item or limited stock)
- Permintaan pembeli pada website kami
- Product yang di consign harus dititipkan di Le-Portier minimum 3 bulan terhitung sejak produk aktif di website Le-Portier.
Ini agar mempermudah buyer kami saat ingin membeli product yang di consign di Le-Portier - Batas maximum penitipan product di Le-Portier selama 1 tahun terhitung sejak produk aktif di website Le-Portier
- Lebih dari 3 bulan
- Owner bisa reprice minimum 5% atau mengajukan retur di sini
- Biaya pick up awal dan biaya retur akan dibebankan ke Owner
- Lebih dari 1 tahun
- Owner bisa reprice minimum 20% atau mengajukan retur di sini
- Biaya pick up awal dan biaya retur akan dibebankan ke Owner
* Retur akan kami proses setelah kami menerima konfirmasi bukti transfer shipping charge melaui account BCA 4116 909090 atas nama Steven Eka Halim (bisa melalui line bussines, whatsapp, maupun email)
Fill in our Selling Form
- You can sell your Handbags, Shoes and Accessories from Le-Portier's accepted brands
- Please make sure the items to be consigned are wearable and in good condition (not mouldy, and not in bad condition making it unwearable)
- When the consign form is in Le-Portier's system, owner will receive email confirmation and Le-Portier will contact within 2 working days to schedule pickup. If you haven't receive email confirmation after submitting the selling form, it means it is not in our system. Please also check on spam and promotions in your email's inbox
Items picked up
- For Surabaya area, Le-Portier use Private Porter
- For area outside Surabaya, Le-Portier cooperates with DHL
- Otherwise, owner can also do dropoff to Le-Portier's address
- Please make sure items to be picked up are well packed. Le-Portier is not liable to any damages inflicted during shipping.
- FREE PICK UP all accross Indonesia is only VALID FOR items sold with Le-Portier.
Items are online and ready to be promoted
- After items are received and authenticated, Le-Portier will send confirmation email consisting of items' information along with their market price recommendation
- Items are consigned exclusively with Le-Portier for min. 3 months
Items are sold
- Funds will be transferred to Owner's bank account 7 working days after items are sold and received by Le-Portier's buyer.
- Funds will be transferred to bank account listed when fiilling the Selling Form (Le-Portier only accepts BCA and Mandiri account)
- If there are changes to be made to the bank account, please reconfirm through email [email protected] with subject (Bank Account Number Revision)
Le-Portier's commission rate is as follows:
Prices in Le-Portier's website are agreed by both Owner and Le-Portier.
Market Price recommendation is based on these factor:
- Items' condition upon Le-Portier's receival
- Items' completeness such as box, strap, authenticity card, tag, booklet, etc
- Items' availability (rare item or limited stock)
- Market's demand for items
- Items consigned with Le-Portier must be in our website for min. 3 months since they are active in Le-Portier's website.
This is to ease buyer when making a purchase from our website - The maximum time of consignment is 1 year after items are active in Le-Portier's website.
- More than 3 months
- Owner can reprice min 5% or request returns here
- Pick up price and return price will be borne by owner
- More than 1 year
- Owner can reprice min 20% or request returns here
- Pick up price and return price will be borne by owner
*Returns will be processed after Le-Portier receive proof of shipping payment to Le-Portier's account BCA 4116909090 an. Steven Eka Halim (can be through LINE@, Whatsapp, or Email)
